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Contact Us

If you cannot find the information you need on our website, please feel free to contact us and we will be pleased to assist you.

When contacting us, please provide you're your full name, mailing address (including postal code), telephone number (including area code), e-mail address (if applicable) and your payment account number.

Our contact information varies according to program area:

MSP Collections - Revenue Services of British Columbia
MSP and Premium Assistance
General MSP Billing Information

MSP Collections - Revenue Services of British Columbia

There are a number of different ways you can contact us:

Phone:

Toll-free: 1 866 361-5050

Fax:

1 250 405-4412 or 1 250 405-4410

E-mail:

rsbc@edsadvancedsolutions.com

Mail:

Revenue Services of British Columbia
PO BOX 9401 STN PROV GOVT
VICTORIA BC  V8W 9V1

In Person:

Revenue Services of British Columbia
Vancouver Island Technology Park
2200 - 4464 Markham Street
Victoria, British Columbia

 

MSP and Premium Assistance

For enquiries regarding enrolling with MSP, cancelling your MSP coverage or applying for Premium Assistance, please contact the Ministry of Health (opens in new window).

General MSP Billing Information

There are a number of different ways you can contact us:

Phone:

Our automated telephone service is available 24 hours a day, 7 days a week. If you would like to speak with a customer service representative directly, please call between 8:00 a.m. to 4:30 p.m., Monday to Friday:

Vancouver and Lower Mainland

604 683-7520

Other areas of British Columbia toll free

1 877 955-5656

Before calling, please have the Account Number from the MSP Billing Notice and the Personal Health Number(s) for the person(s) about whom you are enquiring.

E-mail:

brbmspq@gems2.gov.bc.ca

Mail:

Revenue Services of British Columbia - MSP Group Billing
PO BOX 9482 STN PROV GOVT
VICTORIA BC  V8W 9W6

*Please do not mail your payment for MSP Premiums to this address.

Fax:

250 405-3595

 

 
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